Rental Policies

1. Rental Period:  Your rental begins after 4pm on the day of arrival and lasts until 10am on the day of departure. We cannot guarantee check-in by 5pm during holidays and peak season. Absolute check-out time is 9am so we may prepare for our next arrival. We will email your access pin code for the door on the day of arrival. The access pin code will begin at check-in time after 4pm and will automatically expire at check-out time of 10am.
2. Rates:  Rental rates are based on property features, location, season, and booking demand. Rates can be found on our website or by calling our Vacation Specialists at 800-225-7652. Rates are subject to change without notice and may change in the same day. Quotes are valid for 12 hours only. Cleaning charge, sales tax, administration, and a booking fee will be added to all reservations. These fees will vary with each property. Rates and fees will vary based on the source of booking and the package selected. Rates, fees, and payment schedules may vary when the reservation is booked through a third party.
3. Payment:   Rental payment is due at the time of booking. Payment of 40% of the total rental amount is required at the time of booking. Full rental payment is due 15 days before arrival. If the rental is booked within 15 days of arrival, final rental payment is due at the time of booking. Online payments must be made by credit card. Payments may be made by traveler’s check, bank money order, electronic check or personal check when arranged with the office prior to payment due date. 
   
4. Cancellations:  Reservations are non-refundable except through Red Sky Travel Insurance for a qualifying reason or if the property is rebooked for the same time period and rate, less a $75 cancellation fee. Once your reservation has been confirmed, any cancellations, changes in dates, changes to a shorter rental period, or property changes will be subject to this cancellation policy.  In the event of cancellation, qualifying refunds must be obtained from Red Sky Travel Insurance and are subject to their policies and conditions. To protect against the loss of your rental payments, travel insurance is strongly recommended. Find out more at trippreserver.com or by calling 866-889-7409. 
5. Travel Insurance:  Newman-Dailey Resort Properties has partnered with Red Sky Travel Insurance to provide Trip Preserver® coverage for our guests. The plan is optional, but we strongly recommend it. In case of any unforeseen events, this insurance helps protect your vacation investment. IF YOU CHOOSE NOT TO PURCHASE THIS COVERAGE, NO REFUNDS WILL BE GIVEN. To learn more about Trip Preserver, please visit trippreserver.com or call 866-889-7409.
6. Hurricane Policy:  Should a hurricane or tropical storm threaten our area, we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the “Mandatory Evacuation” order is given, refunds will only be given by Red Sky Travel insurance if you have purchased coverage before the storm was named. Newman-Dailey will not issue refund of any rent payments.
7. Rental Agreements:  At the time of the reservation, a rental agreement will be sent via email. Please sign and complete this rental agreement within 7 days of making your reservation. You will not be allowed to check-in and an access pin code will not be given to you for your rental until your signed rental agreement is returned to our office.
8. Occupancy:  The total number of persons allowed in a unit at any time is restricted to the limit stated for that property. This will be stated online for each unit as the number the property “sleeps.” We require the number of adults over the age of 25 and anyone under the age of 25 to be given as record for the reservation. People not recorded in the reservation or over the occupancy limit will not have access to programs or facilities included in the rental, may be asked to leave the property, or may cause all members of the reservation to be evicted with no refunds given.
9. Minimum Age of Renters:  All of our vacation rentals are family rentals ONLY. No units will be rented to vacationing students or young adults (under 25) unaccompanied by the corresponding number of responsible parents or guardians. We require one parent for every two persons under the age of 25. A PARENT MUST BE STAYING IN THE UNIT AT ALL TIMES. OUR RENTAL UNITS ARE MONITORED FOR VIOLATION OF THIS POLICY. ALL VIOLATORS WILL BE EVICTED AND ALL RENTAL PAYMENTS AND ADDITIONAL CHARGES WILL BE APPLIED. RESERVATIONS MADE UNDER FALSE PRETENSES ARE NULL AND VOID AND CHECK-IN WILL NOT BE ALLOWED. This policy includes reservations made by parents who do not check-in and/or leave overnight during the length of the stay. NO EXCEPTIONS.
10. Parking Limits:  There is a limited number of parking spaces for each rental. Please verify the parking allowed and included in your rental. Some properties limit parking to only 1 space per rental. Specific properties have vehicle restrictions. Boats, watercrafts, trailers, RVs, motorcycles, scooters, skateboards, golf carts, buses, and over-size vans may be prohibited. Please ask about allowed parking for your accommodations, especially if you are taking a multi-family vacation, traveling with leisure craft, or will be parking more than one vehicle at your vacation residence at any time during your stay. Newman-Dailey is not responsible for securing additional parking for any vehicles you travel with that are not permitted or do not fit in the allowed parking spaces. Parking passes are required to be visible or you may be subject to being towed. Newman-Dailey is not responsible for any vehicles ticketed, fined, or towed.
11. Sanctuary at Redfish is NOT Pet Friendly.  Newman-Dailey allows pet-friendly rentals for dogs only in specific properties designated as pet-friendly. Visit our primary website, DestinVacation.com to view pet friendly options. Sanctuary at Redfish is NOT Pet Friendly. You must disclose you are traveling with a pet and pay the appropriate pet fee with your rental. The pet fee is non-refundable and taxable. T
    1. Limit of Two Dogs:  The number of dogs allowed and their weight restriction is specific to the property selected. Unless otherwise stated for the individual property, there is a limit of two dogs per rental with paid pet fee.
    2. Pets Must be in Good Health:  Pets must be in good health and must not present a health hazard to anyone. All vaccinations are required to be current for the dog(s) and you must travel with these records during your stay. If asked, you must be able to present the up to date vaccinations for your pet.
    3. Dogs Must be Under the Complete Control of the Guest. The dogs must be crated when left alone in the property. When outside the property, they must be on a leash at all times.
    4. Dog owners are responsible for removal of their pet’s debris, waste, and hair. To avoid excess charges, please pick up after your pet during your stay.
    5. Dogs are not permitted on the beach or in any pool deck area. Walk your dog only in designated areas. Dog owners can be fined up to $250 if dogs are taken on the beach. Florida Health Department prohibits animals in the pool or pool deck area. For guests who do not comply, the pool must be drained and the guest may be asked to leave the property with no refund given.
    6. The guest reserving the property and the dog owner are responsible and financially liable for the dog(s). Damages, excessive dog hair, dog waste stains, and debris/waste left on the property are subject to damage charges. To avoid excess charges, please report pet accidents to our office at 850-837-1071 immediately.
    7. Pets are not permitted to disturb others by whining, scratching, or barking excessively.
    8. Newman-Dailey has sole discretion to request that the pet be removed from the property or to request that the guest find other accommodations.
12. Smoking:  All properties are non-smoking. You will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found in your non-smoking unit. Certain properties are 100% smoke free and do not allow for any type of smoking on the premises and grounds.
13.  Housekeeping:  Your vacation accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay. You are also responsible for leaving the unit in good condition at check-out. We respectfully request that you remember you are staying in someone’s home during your vacation; please treat it with the care you would your own.
    1. If you have any housekeeping issues or problems, you must let us know within 24 hours of check-in so we can address any concerns. We do not offer credits, discounts, or refunds for any housekeeping issues.
14. Supplies Provided in Your Rental:  Although linens are furnished, please bring your own beach towels and beach blankets as linens are not to be removed from the unit. An initial setup of trash liners, paper towels, toilet paper, and soap is provided. Extra items needed are the responsibility of the guest. Guests will need to provide their own paper items and cleaning supplies. We are not permitted to provide or stock the rental with spices, condiments, or food products of any kind. Guests should bring any needed food items desired during their stay. A standard drip coffee maker is provided.
15. Maintenance, Repairs, Mechanical Failure:  Newman-Dailey cannot guarantee that utilities, appliances, elevators, or amenities will not fail. However, we will make every effort to repair or restore the use of these utilities, appliances, elevators, or amenities as soon as is possible. Report any issues to the office at 850-837-1071 so that we may correct the situation. Homeowner’s Associations, vendors, or owners’ involvement may present limitations or time delays that Newman-Dailey cannot be held responsible for. Repairs or maintenance may require access to the rental even if you are not present during their arrival. No credits, discounts, or refunds will be given due to the loss.
16. Internet, Cable, and Cell Phone Service:  Our rentals rely on third-party providers for all utilities including internet, cable, and cell phone service. We do not guarantee internet connectivity, cable television, or cell phone signal due to the service being provided by an outside vendor, restrictions from personal devices, or other factors that may lead to interruption of service. In the event service is inoperable, we will do our best to troubleshoot over the phone, but if further assistance is needed, the guest will be responsible for contacting the provider. No credits, discounts, or refunds will be given due to the loss of internet service, cable television, or cell phone service.
17. Construction:  Newman-Dailey cannot predict any construction taking place in the area or at neighboring properties and therefore cannot be held responsible for any inconvenience. No credits, discounts, or refunds will be offered.
18. Good Neighbor Policy:  Rental properties are located in neighborhoods that include both short-term guests and year-round residents. Please be sure to observe all rules and regulations, which are provided for each property. All guests, guest of owners, as well as owners, are required to conform to all rules and regulations of the properties. Violators are subject to eviction. Please respect the rights and space of nearby homeowners and other vacationers.
19. Guest acknowledges Newman-Dailey Resort Properties, Inc. is the agent of the property owner and is acting at all times, in and for the best interest of the owners. Agent will not be held responsible for acts of theft, vandalism, or damage to the guest’s personal property. Note:  All monies collected will be placed in an interest-bearing special account and all interest will accrue to Newman-Dailey Resort Properties, Inc
    1. Practice good hygiene, wash your hands often, and disinfect your rental during your stay.
    2. Be aware of the beach flag warning system while on the beaches. Surf conditions change throughout the day and it is critical to obey the flag warning system. Double red flag means the water is closed for swimming due to dangerous rip currents.
    3.  Respect local wildlife and habitats both on the beach and in the water. Follow posted signs, flags, or instruction of lifeguards, local government personnel or beach attendants.
    4. Keep the Premises as clean and safe as the conditions of the Premises permit, and cause no unsafe or unsanitary conditions in the common areas and remainder of the Premises that you use;
    5. Dispose of all rubbish, garbage, food products, grill ashes and other waste in a clean and safe manner;
    6. Keep all plumbing fixtures in the Premises or used by the guest as clean as their condition permits;
    7. Not deliberately or negligently destroy, deface, damage or remove any part of the premises or render inoperable the smoke detector or pool alarm, if applicable;
    8. Comply with all obligations imposed upon the guest by current applicable building and housing codes;
    9. Be responsible for all damage, defacement, or removal of any property inside the Premises that is in Your control unless the damage, defacement or removal was due to ordinary wear and tear, acts of the Owner or Agent, defective products supplied or repairs authorized by the Owner, or natural forces;
    10. Notify Agent in writing of the need for replacement of and/or repairs to a smoke detector and replacing the batteries as needed during the tenancy.
    11. You agree not to use the Premises for any activity or purpose that violates any law or governmental regulation and may use the Premises for residential purposes only and you will not exceed the occupancy allowed for the Premises.
        

        Your breach of any duty contained in this paragraph after commencement of your reservation shall be considered material and shall result in the termination of your stay with no refund of rent.

20. Access to Property During Your Stay:  Newman-Dailey employees or vendors may arrive unannounced to perform regularly scheduled services such as pool services, HVAC filter inspection, pest control, or trash removal. These services may require entry to the property for a brief period of time, even if you are not present at the property during their arrival.
    1. Real Estate Showing: The rental property may be on the market for sale and real estate showings may be required. Guest agrees to allow the rental to be shown to prospective buyers. We will attempt to give reasonable notice of showings of 24 hours or more.
21. Strong Wind Drafts:  Guests are advised to close all balcony doors before opening the front door to avoid potential serious injury. Strong winds or drafts may cause the front door to shut unexpectedly and forcefully. Do not leave the front door open while using any other balcony doors. You accept and assume all liability for injury or death and any property damage caused by strong winds and drafts occurring in the rental property.
22. Items Left in Unit: Newman-Dailey Resort Properties, Inc. is not responsible for personal items left in a unit. If you wish to have them returned, there will be a $20 service charge plus shipping costs.
23. Furnishings: Our vacation rentals are individually owned and furnished. Please do not rearrange the furniture, take items outside that are a part of the interior décor, or move items from one unit to another unit. Units may have one or more lockers, garages, closets, or cabinets that are reserved for storage of the owner’s property. These lockers, garages, closets, or cabinets are NOT included in the rental and access will not be given.
24. Unit Assignments:  A unit will be assigned when you book your reservation. No unit requested is guaranteed and we do reserve the right to change unit assignments.
25. Units may not be sublet.
26. Guest acknowledges Newman-Dailey Resort Properties, Inc. is the agent of the property owner and is acting at all times, in and for the best interest of the owners. Agent will not be held responsible for acts of theft, vandalism, or damage to the guest’s personal property. Note:  All monies collected will be placed in an interest-bearing special account and all interest will accrue to Newman-Dailey Resort Properties, Inc.

Fla Seller of Travel Reg No. ST36398